Terms of service
Welcome to Casa Culin. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.
1. General
Casa Culin provides kitchen equipment and home essentials for personal use. By placing an order, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
2. Products and Pricing
We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur. We reserve the right to correct any errors, update information, or cancel orders affected by incorrect pricing or product details.
3. Orders
All orders are subject to acceptance and availability.
After placing an order, you will receive an order confirmation email. This does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order for any reason, including suspected fraud or pricing errors.
4. Payments
Payments are processed securely through trusted third-party payment providers. Casa Culin does not store your complete payment card information.
5. Shipping
Orders are processed within 1–2 business days.
Estimated delivery time is 3–5 business days after shipment. Delivery times are estimates and may vary due to circumstances beyond our control.
6. Returns and Refunds
Customers may request a return within 30 days of receiving their order.
Approved refunds are processed to the original payment method within 10 business days after the returned item has been received and inspected.
Please refer to our Return & Refund Policy for complete details.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and designs, is the property of Casa Culin or its licensors and may not be copied, reproduced, or distributed without prior written permission.
8. Limitation of Liability
Casa Culin shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid for the product purchased.
9. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Casa Culin operates.
10. Changes to These Terms
We reserve the right to modify these Terms of Service at any time. Updates will be posted on this page with the revised effective date.
11. Contact Us
If you have any questions regarding these Terms of Service, please contact us at:
Email: support@casaculin.com
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM (GMT)