Shipping policy
Thank you for shopping with Casa Culin.
Order Processing
All orders are processed within 1–2 business days after your order is placed. Orders are processed Monday through Friday, excluding public holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, when available.
Shipping Time
Estimated delivery time is 3–5 business days after your order has been shipped.
Please note that delivery times are estimates and may occasionally be affected by weather conditions, carrier delays, or high shipping volumes.
Shipping Costs
We are pleased to offer Free Standard Shipping on all orders.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor your shipment's progress.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing your order. Casa Culin is not responsible for delays or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.
Questions
If you have any questions regarding your shipment, please contact our customer support team. We are always happy to help.