Privacy policy

At Casa Culin, we respect your privacy and are committed to protecting your personal information.

1. Information We Collect

When you visit our website or place an order, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by our payment providers)
  • Order history
  • IP address
  • Browser and device information
  • Cookies and website usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Payment Security

Payments are processed through secure third-party payment providers. Casa Culin does not store your complete credit or debit card information.

4. Cookies

We use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance website performance.

You can disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted service providers that assist us with:

  • Payment processing
  • Shipping and delivery
  • Website hosting
  • Analytics
  • Customer support

These providers are required to protect your information and use it only for the services they provide.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, or disclosure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Object to certain processing activities
  • Request a copy of your personal data

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Email: support@casaculin.com

Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM (GMT)